Privacy Policy

Total Signs ("we", "us") respects your privacy. This policy explains what we collect, how we use it, and how to reach us.

What we collect

• Contact information you share with us: phone number, name, email, business details, and anything you provide when calling, texting, filling out a form, or signing in to our customer portal.
• Portal account data: account email, business name, billing contact details, project locations, and the quotes, payments, and project history we keep on your behalf.
• Communication metadata: when you contact us, we keep records of the time and content of communications so we can follow up.

How we use it

• To respond to your inquiries and deliver our sign-fabrication services.
• To operate your customer portal account, including quoting, billing, project status, and asset history.
• To send transactional SMS replies when we miss a call from you. See our SMS Consent and Opt-In page for details.
• To keep records as required by law.

Sharing

Mobile information and SMS opt-in data is never shared with third parties or affiliates for marketing or promotional purposes. We share data only with service providers who help us operate (e.g. payment processing, email delivery, hosting) and only as needed to deliver the service.

Your choices

You can opt out of SMS at any time by replying STOP. To request deletion of your information or ask any privacy question, contact us at info@totalsignstx.com.

Contact

Total Signs
11450 Bissonnet St #323, Houston, TX 77099
Email: info@totalsignstx.com